Autism Accessibility Guide

We are conscious there are a number of things that we ask customers to do that may appear daunting to an autistic person. As part of our commitment to try and make this visit more enjoyable, we have taken the approach of trying to help provide a better awareness of what to expect from our premises and activities.

We have worked with Autism NI to achieve their Impact Award for businesses. As part of achieving this award, a number of our team have received Autism training and we have a number of nominated champions for ongoing training and support. We have also worked with other regional Autism Organisations for training and information purposes.

As we have multiple different types of activities, there are varied in place for the overall Health & Safety rules that are in place vary of every customer on some of our activities.

Unfortunately, there are a number of Health and Safety policies and procedures which are enforced on us as a business for reasons such as:

• Governing Bodies such as ROSPA, BSI & HSE

• Manufacturers guidance and warranties

• Insurance stipulations and liabilities

Due to this we cannot waiver any of the most common issues below that relate to specific experiences/activities, and it is important that the policies are followed to ensure the safety of your child and the safety of others.

1. Airtastic Inflata/Trampoline Grip Socks must be worn at all times by all customers entering the Trampoline/Inflatable area.
2. Shoes cannot be worn when entering the Trampoline/Inflatable area.
3. Airtastic Safety Video must be watched in the specific briefing area by all customers.
4. All customers must be able to support their own body weight unassisted to use both Trampolines and inflatables.
5. Customers with sight or hearing disabilities must be accompanied by a person over the age of sixteen.
6. This activity cannot be used if you have any Pre-existing medical conditions such as breathing, heart, back, neck, bone or muscle conditions.

Please remember the above is for the Health and Safety of every user.

1. Shoes must be worn at all times in the Laser Tag arena.
2. Customers with sight or hearing disabilities must be accompanied by a person over the age of sixteen.
3. Age restrictions are in place and cannot be overlooked regardless of circumstances. All players must be 6 years and above.
4. Supervision is strictly over 16 years old and cannot be overlooked regardless of circumstances.
5. Airtastic Safety Video must be watched in the specific briefing area by all customers.
6. This activity cannot be played if you have any pre-existing medical conditions such as breathing, heart, back, neck, bone or muscle conditions.
7. This activity may be overstimulating and can lead to sensory overload due to flashing lights, haze, strobe lighting and noise including loud music and sound effects.

Please remember the above is for the Health and Safety of every user. To find out if this is a suitable activity for you and your child, please feel free to call into the centre speak to a manager before you book.

6. Wearing socks without shoes in soft play – We recommend that you use our video of our soft play area pre-visit to visually show your child that socks have to be worn. It could also be helpful to relate a specific pair of socks to this activity and/or practise this at home in preparation for your visit.

7. Supervision – Where supervision of an autistic child is required, we do not charge for this. This does need to be an adult over the age of sixteen. We would also ask that this adult does not partake in activities and supervises at all times.

8. Lighting and sound – We are happy to adjust certain lighting and music levels within reason during off peak sessions if you feel it would help – please speak to a member of staff if you feel this would be helpful. Please be aware that our inflata parks are inflated with blowers that make a constant noise that cannot be switched off.

9. Quiet Sessions – We have a created a quiet hour for some of our activities on a Sunday morning, this will be a naturally quiet time and will allow a more comfortable experience. (Listed Below). This session is open to the general public but will have no strobe/disco lights or music playing. Please see our website for specific centre information and booking. Please note all health and safety stipulations apply.

10. Off Peak Sessions – We are aware that many of our peak sessions can be extremely busy and over stimulating for some autistic people. If you would prefer to attend at a quieter time, our staff will be happy to advise you of more off peak times that may be more comfortable.

For more details on all of our activities please visit www.air-tastic.com