Duty Manager - Belfast (Newtownabbey)

Airtastic Newtownabbey is part of Northern Irelands biggest and best leisure brand and has been open since in May 2021. Due to the success of the business, we are looking to add to our team. The position of duty manager is an exciting role in an enjoyable and fulfilling environment.

Newtownabbey Airtastic Entertainment centre is a leisure concept with a number of other locations in NI and ROI. It is owned and operated by SMS platinum group Ltd, who also operate leisure brand Funky Monkeys Children's soft play concept with multiple locations throughout the UK and Ireland.

Airtastic Newtownabbey offers a variety of leisure activities, including Ten Pin Bowling, War of the Worlds Laser Tag, Inflata park, Soft play centre, Amusement Arcades and a licensed NY Kitchen Diner. It is an exciting and dynamic venue which caters for all ages; family fun, kids birthday parties, school or group trips, work nights out, or simply an excuse for a good night out with dates or mates, you name it we have it covered.

Already a market leader the vision for the business is to continue to develop a successful brand throughout NI, ROI and the UK. This role as with other roles in the business, provides a platform for ambitious individuals who want to further their careers.

Airtastic have the ethos of creating a fun and inspiring customer experience. Customer service, safety and overall experience will take centre stage and therefore be the main emphasis for the team.

The Person

We are seeking an experienced leader and manager to support the management team with the responsibility of our entertainment centre. They must be a highly motivated individual who demonstrates good people skills and can engage customers at all levels. It is vital that they are a clear communicator who is professional and can provide an exceptional customer experience throughout.

The Duty Manager will be part of the management team who will be responsible for driving sales and managing overall business costs. Strong implementation skills and leading by example are key; as well as being able to demonstrate initiative and acceptance of accountability. The Duty Manager will have the ability to keep a cool head under pressure, and lead the team smoothly through any challenges that may arise throughout the day to day.

The Role - Main responsibilities

Essential Criteria

Additional Information:


Work Location: In person

Expected start date: 29/07/2024


[email protected]

Stay in the know

Join our mailing list to get special offers and the latest news from Airtastic